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Template install problems

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Purchased custom Magento template from Template Monster.  Followed instructions and got it loaded to server.  Only certain aspects of the template installed.  Specifically the background and items of the default Magento storefront were replaced by custom template items.  Things like navigation bars, menu and product layouts,  footers and headers did not.  It’s like the full template did not carry over, only parts.  I have tried to clear all possible caches and that doesn’t help.  I am running Magento 1.6.2.0.  Any help would be greatly appreciated.

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  1. Magento Developers on Apr 30, 2012 Reply

    Hi Zach,

    You should contact the support of Template Monster. In case your problem didn’t get solved,
    Contact us at sales@expertmagentodevelopers.com

    Thanks

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